I ordered items on March 24, 2021 and on April 6, 2021 I received a packaged from Shein. SHEIN garantiert Ihnen Ihre Lieferung innerhalb von 4 bis 12 Tagen. i would like them , i would like the clothes that i spent my money on. There is not enough information available to create the chart. I went to the post office earlier and they said they cannot do it without a QR code. Our 24/7 customer service is always here to help. How Can We Help? Asked for refund but was advised to gift it to someone as shipping costs sending it back to them would be more than refund!!!! The overall rating of the company is 2.4 and consumers are mostly dissatisfied. NEEM CONTACT MET ONS OP | SHEIN Gemakkelijk retourneren en elke dag meer dan 500 nieuwe items. Get the latest womens fashion online at Shein.com. The customer service is terrible. Review #2492191 is a subjective opinion of poster. And It takes roughly 3 weeks for your order to arrive, the tracking is accurate also. My order was fine through may 13th , the day i ordered it , to may 17th when it stopped moving. And their items are so cute, i love shein! But I hope they make it right. I placed 2 different blouses 2 times, I only need one of each, please credit me the difference back to my card. @MOTF_OFFICIAL. My package went missing (it read signed and delivered on the tracking page but I hadn't received anything). If you all can please look deep into the investigation I will really appreciate that, because Im a hard working single mother of 4 I dont have the money like that to just let go down the drain. 4.6 out of 5 stars 9. Seit 5 Jahren hat SheIn.com Modebekleidung für Frauen auf der ganzen Welt entworfen und produziert. Ich habe in der ganzen Zeit noch nie von einem solchen Fall gehört, insbesondere weil man einfach den Support anschreiben kann, und sich dieser immer besonders nett und meistens auch recht schnell um das Problem kümmert. They have so many envy worth items, dupes from designer brands, and trendy pieces, for affordable prices. It's a coin flip if you get what you order, customer service "no speak the English ". When i called fed ex and someone finally picked up they told me that the shipping label was created BUT THE PACKAGE WAS NEVER GIVEN TO THEM. Privacy & Cookie Policy. SHEIN is an affordable online shopping platform with a distinct tone focusing on women's fashion. i reallly really want some answers and so far nobody is trying to help not even they business itself. Cant understand why it is so hard to find out about my order. Poor quality, not stitched properly and material was below standard. This EXACT THING happened to me like literally word for word. Available at all of your favorite online stores with the Klarna app. All fashion inspiration & the latest trends can be found online at SHEIN. Kundendienst. If you do your research, (and somtimes its trial and error) but you do get to know which pieces are going to look cheap in person. No interest. Discover the best you with Nu Skin's innovative anti-aging skin care products and rewarding business opportunities, while making a difference in the world through our force for good initiatives. Do not ever put your card info on shein. and what do you know , ive been contacting every social platform including sites like this one JUST TO GO AHOLD OF YOU GUYS and i have a strong feeling ill be continuing to do so even after i send this. ©2009-2021 SHEIN All Rights Reserved. Shein – Meine Erfahrungen mit dem China Shop + Infos & Tipps. Ordered a bunch of items for such a cheap price! I’ve always loved what I have received. Some of the items are bad quality and I sent them back but that is really easy to do, providing several methods for returns and quick refunds once they receive the parcel. Subscribe. Ich bestelle seit sicher 2 Jahren nun bei Shein, und hatte noch NIE Probleme bei Website, Versand, Ware oder Kundenservice. See more Footwear and Clothing Businesses ›, If you wish that your prior post be removed, submit a notarized letter, We are not able to contact with shein customer service by phone, Not responding to customer when expressing a concern. Unser Soehnle - Kundenservice steht Ihnen unter folgender Nummer zur Verfügung: 0800 534 3434 + . I want my refund or shoes asap. Thank You for Your Reply! So I’m assuming my package was stolen after I went through the same damn issue! From what I understood from the support agent they stopped working with this particular shipping company now, as there seemed to be a lot of mix ups/complaints. SHEIN.COM. Customer Service | SHEIN. Shein has collected 938 reviews with an average score of 2.06. Bei Somegas.de finden Sie alle Informationen, die Sie brauchen, um Unternehmen und ihre Dienstleistungen zu kontaktieren. i dont usually spend that much money on shien but this time i went ahead and spent 180$ on clothes trusting the business itself. SHEIN Customer Care Number, Complaints Email & Phone & Contact US | SHEIN UK. Apparently with everything going on right now it’s taking longer then expected! Please agree to our Privacy & Cookie Policy. As soon as I got home which takes me about half an hour. All fashion inspiration & the latest trends can be found online at SHEIN Review #2492107 is a subjective opinion of poster. Wie erreiche ich den Kundenservice? Weiterhin bietet Ihnen SHEIN ein praktisches Bonuspunkte-Programm, einen Live-Chat-Kundenservice und die Möglichkeit eines Expressversands. Review #2493756 is a subjective opinion of poster. Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Contact Shein customer service. My package was in limbo for a few days. 99. You can call Shein at (844) 802-2500 toll free number, write an email, fill out a contact form on their website www.shein.com, or write a letter to ZOETOP Business Co, Limited, 112 Robinson Road #03-01 Robinson 112, Singapore, Sg, 068902, Singapore. SHEIN about Customer Service. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Pissed Consumer © 2021 All No matter where you are in life Nu Skin can help you grow through our uplifting culture. Discover affordable and fashionable women's clothing online at SHEIN. Their customer service is actually really good. The first one there was an issue with a pair of men slides on. Review #2493591 is a subjective opinion of poster. Because I do not have access to a printer. The customer support was very quick to reply and offered several solutions (re-send order, store credit or full refund). Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! FREE Shipping on orders over $25 shipped by Amazon. Great customer service not sure about these reviews…. Confirmation number GSHMK900X000345. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. :). They actually replied and helped me out and within the next couple days it shipped. When I order 18 in total. ️ @SHEINCURVE. What happened? This is not right, I been tracking my order and it was ordered the beginning of March, and I havent received it yet. i ordered may 4 and it stopped moving may 14 and it’s july 9.. have you gotten any updates??? Check our FAQ. I had to get on the Live Chat to talk through what happened and they cannot even reship me my items until I wait to receive a shipping label, ship the items back to them then they can send me the items that I actually ordered. When I receive the package, it was only one package that contain six outfits. I contact them via email and nothing! Great website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. I hope I will get fair answer this time. The photo reviews are a big help I find. Okay , ive email shain , called fed ex over and over waiting for hours just to get ahold of someone. ©2009-2021 SHEIN All Rights Reserved Privacy & Cookie Policy; Manage Cookies; Terms & Conditions; Copyright Notice; Imprint Go outside and nothing from SHEIN there! It have now been 22 days since i have placed an order. I have been in contact with SHEIN they are reshipping my items I should receive them in 10-14 days Thank you. I have had two orders come. Placed order 25/3 and received 7/4 came nicely packaged too. Review #2493575 is a subjective opinion of poster. I opened the package and come to find out, they send me the wrong order, a completely different order # is on the receipt that came in the package. The company mainly focuses on women's clothing, offering a wide range of men's and children's clothes, shoes, accessories and household goods. Buy now pay later with Afterpay√ Free Shipping Available √ $4 Off First Order √ New Items Added Daily. Shein was first mentioned on PissedConsumer on Jul 06, 2015 and since then this brand received 4571 reviews. $3.99 shipping. im just really really really upset , i spent a lot of money and i feel played. Only complaint is you have to wait a little longer for delivery however happy to wait. Sure the items themselves are kind of hit or miss, but at prices this ridiculously low that is to be expected.. Review #2493587 is a subjective opinion of poster. Their response was to call usps because I'm the customer and they won't speak to them. either deliver my package or send me my money back ! GIRL I HAVE THE SAME PROBLEM!!! when i asked fed ex what could i possibly do they told me to contact the person that shipped it. ⬇️Shop Now shein.top/ixe52ol. I have check it every where and post people said they have delivered. A smaller package was tucked away but I’m assuming porch pirates got it! SHEIN successfully sells in the markets of Europe, America, Australia, and the Middle East. I have tried to contact shein through their social media. when you ask about your order they respond saying maybe you canceled it . Never updated until it said delivered. I've spent my 1200 INR and i didn't like product so I returned and I've returned it but since ling they didn't give me my refund,.. Don't suggest anybody Shein, as you don't get good stuffs and it's totally waste of money, Where did you ship it to I am trying to return some items but I don’t know where to ship it to please help, Literally I am going through THE SAME THING, only difference is my package hasn’t moved in 3 weeks. Dreadful! Only two were even shipped and they are both GARBAGE. Way short. From shoes to clothing, from sports equipment to accessories. i have tried everything. Alle modischen Inspirationen & die neuesten Trends finden Sie online bei SHEIN. Got straight onto the customer service who said I could take the label on my phone to Royal Mail as they can print. Free Shipping On Orders Over R3720 Get R44 Off On Your First Order 500+ New Arrivals Dropped Daily Discover affordable and fashionable women's clothing online at SHEIN. What can we help you with? Es gibt diverse Kanäle, um die Mitarbeiter des Unternehmens zu kontaktieren, jedoch ist dies telefonisch nicht möglich. Ich finde weder einen Telefonnummer noch den Chat auf asos.de. danke schonmal in voraus:) LG Order #GSHMK700T000QV1 In the meantime, Ive ordered more from you. I believe they are oversees. You have to wait around 2 weeks for delivery but that’s a small price to pay for the quality and how cheap the clothes are in comparison of other clothing sites. DVD $31.25 $ 31. Im not sure why they have such negative reviews. SHEIN is an international B2C e-commerce platform. Review #2493801 is a subjective opinion of poster. Review #1964462 is a subjective opinion of poster. They have mentioned he put the parcel in my post box which is not possible because it is very small letter box. It turns out there was something wrong at the shipping company, I waited a couple more days and I actually ended up receiving the package a couple days later. They even refunded me for a dress that didn't fit me like I wanted but told me I could keep it. ", "Where my order is", "Let them know what can't be returned". i order from shein all of the time , the first 2 times i ordered it came in a week both times. I order from shein few times Some of the clothes very good quality some of them very poor quality But however price is fantastic Very fast delivery And very fast refund Will keep ordering from them for sure, Ordered three items. Review #2493734 is a subjective opinion of poster. I do know it says it was delivered to the P.O. @SHEGLAM_OFFICIAL. I have used SHEIN quite a few times now and I have had no issues, I think I had a delayed delivery once but in my experience, customer service was very helpful. Alle Informationen, die Sie benötigen. Discover affordable and fashionable women's clothing online at SHEIN. All I need is a QR code so Royal Mail can print it of and yet the customer service team has confused us even more! Wir bieten einen mühelosen und zeitsparenden Weg, um an sämtliche Kundenservice-Rufnummern von Tausenden von Firmen auf der ganzen Welt zu gelangen. Review #2491772 is a subjective opinion of poster. So if you can please sr or maam help me out more with this cause this is very unacceptable when Im being totally honest with you all that I only receive six items. Recent recommendations regarding this business are as follows: "don’t return items back to shein. Overall a good experience and I was pleasantly surprised how nice the dress was. Also braucht man absolut keine Angst vor Zollgebühren haben. Also, THE MOST IMPORTANT THING!! Their response was call usps again that they shipped it and that's all they can do? Every single time I have needed to contact them it was always quick and easy and I always get my problems fixed. {{topBannerText}} The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. I dont think This is Sheins fault. Review #2493763 is a subjective opinion of poster. Shoppe die Kollektion noch heute! I got straight back onto the customer service who did not help and just repeated the same thing without resolving. WHERE IS MY PACKAGE I need me ! I ordered 400$ worth of items. Spoke with customer service not once but twice. Customer Service. I order march 17th and I still have yet to get my package and here it is April 6th and it said my package was supposed to be here today ! Doch Ihre Fragen werden sicher durch einen Fachmann online geklärt werden. Review #2491751 is a subjective opinion of poster. The company's customer service is lacking one major component; SERVICE. This is beyond the worst customer experience. Customer service are great, very helpful. I understand slow shipping but when it has zero movement in 2 weeks that's just plain unacceptable. Review #2492065 is a subjective opinion of poster. Shein hat inzwischen auch eine Adresse in Deutschland und meine bestellten Artikel dort vermutlich auf Lager, daher lief das schnell und reibungslos. Free Shipping On Orders $50+ 500+ New Arrivals Dropped Daily Absolutely horrible! את כל ההשראה לאופנה והטרנדים האחרונים תוכלו ב למצוא אונליין shein Shipping may take (1-2 weeks depending in your area) Most commonly, consumers tend to contact Shein to ask questions about: Shipping and Delivery, Return/ Replace, Request for Information. Ort: 112 Robinson Road #03-01 Robinson 112, Singapore, 068902, Sg I asked another agent yesterday regarding more information about the return.Jayson did not have a clue what so ever about their shipping partners and said my second option was to hand deliver myself to Walsall to some business centre. SHEIN Customer Care Number | Complaints Email & Phone | Contact US. I'm not sure why there are so many bad reviews with Shein, yes there are items that are hit and miss but read the reviews before you purchase. I am very disappointed with this. Do you have something to say about Shein? I dont know where my clothes are but it is almost A MONTH since ive ordered clothes. I ordered from shein i like the items but some were missing there customer service stinks and do not give you your money back either. Hier die Adresse für deine Shein Reklamation: ZOETOP BUSINESS CO., LIMITED Room 11-12 2/F HONG LEONG PLAZA (PHASE 1) NO.33 LOK YIP ROAD FANLING NT HONGKONG China Telefon: +49 1573598 4912 E-mail: germany@shein.com Popular Searches: Shipping, Return, Refund All fashion inspiration & the latest trends can be found online at SHEIN I ordered something from shein and it was supposed to arrive the 8-10th of april and i got it on the 6th with a completely incorrect order that was not mine. Review #2492197 is a subjective opinion of poster. Shoppen Sie die neueste Kleider, Tops, Unterseite von Frauenart. They have no record of any packages. Ordered from them 2 or 3 times so far and I havent had a bad experience thankfully. And did not have labels on. The Klarna app requires JavaScript. I’ve never had an issue with anything I’ve received. Hohe … I just wanted the items that I ordered, not that someone else ordered and now I cant even get this. Shop Collections From SHEIN. Sign up for SheIn style news. parcels arrive quicker than people make out, always discounts, good quality and fair prices, and easy returns which are free. Love Shein. The clothing styles they sell are trendy and some i cant find anywhere else which is nice. I was trying to return this item back I went online and I found this help which When I contacted returns HE company admitted their mistake and the customer team was outstanding and awesome in getting my return shipping and amount back I WOULD NOT RECOMMEND ORDERING FROM THIS COMPANY FROM CHINA AT ALL! Get featured using #SHEINgals or tag @SHEINOFFICIAL. im really really disappointed i just want answers , i need to know what my options are and if my package was stolen then i need to know if i get everything replaced or get my money back and how. There are 223 customers that Shein, rating them as bad. Wir sind im Chat für dich erreichbar, damit du nicht in der Telefon Hotline oder auf eine E-Mail warten musst. Blog article. Can you help with the lost order? iLOVE SHEIN shopping@ Overall experience with online shopping with SHEIN is great. Von Schuhen bis zur Kleidung, von Sportgeräten bis zu Accessoires. Hallo ich habe vor nicht allzu langer Zeit Sachen bei SheIn bestellt, doch manche Sachen sitzen nicht richtig oder passen nicht also wollte ich sie zurückschicken.Doch ich kann weder eine Adresse finden an die ich die Sachen schicken kann, noch eine E-Mail Adresse oder Telefonnummer. But I m having difficulty in placing return. I order from Shein around once a month. When we asked about the qr code. then it starts moving on the 24th and literally has not moved since. I will not be making any further purchases as this is bad how they treat new customers and they say it’s a free return yet kept asking to pay. I had signed up and when that did not work, I tried to call and its like Fort Knox trying to get through. Thanks Divya Jyoti, I received an email saying my package was here and it in fact was not delivered. The price level of this organization is medium according to consumer reviews. Given the low cost its good quality, sizing was right for me too. WEAR YOUR WONDERFUL. Nothing at all like the picture. Review #2491807 is a subjective opinion of poster. I havent yet got this parcel. We are processing your message. 18.8m Followers, 1,343 Following, 17.8k Posts - See Instagram photos and videos from SHEIN.COM (@sheinofficial) Plus their prices are great! Use paypal or a gift card otherwise you risk having money stolen. I've ordered a fair few amount of times with no issues. ... Hallo, könntest du vielleicht eine konkrete Nummer oder E-Mail vom Kundenservice angeben? New Items Added Daily. Free Shipping On Orders $49+ Free Returns 1000+ New Arrivals Dropped Daily From shoes to clothing, from sports equipment to accessories. Poor customer service! Terms & Conditions. I would like a refund because it said it was in como ms but now saying L.A. Hice un pedido el 24 de Mamárzo, yomazorCararon 75.38 no veo norteI la estafafirmación de envio ni apagArkansasece como qumi hiceel pehizoo.esjuguete tcorrer hermanonceadoDo de comunicarroyo Cen tistedes y no el vainahago.Ahora solo quieroque me devuelvNaciones Unidas mal 75,38 What yo mazorcararon. So i went onto Instagram and contacted shein from there. I have contacted them 4-5 times and they told me to contact the seller for the further investigation. Dänisches Bettenlager ist mit rund 1.000 Filialen in Deutschland und Österreich einer der bekanntesten Anbieter von Matratzen, Möbeln und Bettwaren. Expect you to pay for postage. Alle Informationen zum Unternehmen, … Deutschland Nederland Norge Suomi Sverige Switzerland United Kingdom United States Österreich Other regions I need this fixed immediately, I want my stuff or my money back I am not happy with SHEIN its been a whole month and I havent received nothing I dont hear back from anyone and havent got any updates on my stuff and I spent a lot of money, I have returned everything I received for which I paid $84 and you gave me $37 back. I definitely recommend SHEIN but make sure to look at the reviews of each item and prepare for returns. Euroscarves Cotton Balaclava Face Cover Deutschland Germany (Germany) No matter what the current fashion trend is, Shein.com is sure to follow it or even lead it. i have friends that have also ordered from shein just recently, a week or 2 after i ordered & they just received all of their stuff just this week. © 2021 Trustpilot, Inc. All rights reserved. The algorithm is subject to change in future. Free shipping on eligible purchases . Deutschland '83 and '86 Boxed Set [DVD] 4.7 out of 5 stars 58. Rights Reserved, You Are About to Contact PissedConsumer.com. And confusing us even more. They ask you to provide...“, “Hi Im kadene my email is theegoddessminks@***.com or kadene25boss@***.com I made a purchase since April...“, “I did a order online of almost $300 And I didnt receive my full order When I call the customer service...“, “My complaint is the portal has given me wrong numbers I needed to return items , so I returned them to...“, “Ive returned some items that I bought because it didnt fit me, the company didnt refund me, the website...“, “I've received a wrong charger connector for what I've ordered which is the UV Nail Polish dryer.“, “I want to place a return for my not true size items. My package was losted Or sent back I'm not sure. Contacted post couple of time and they have mentioned that there driver has delivered the parcel and I didnt receive anything yet. With 100s of new styles every day from dresses, onesies, heels, & coats, shop womens clothing now. Reviewers write the most about Shein Shipping Service and give it 2.5 stars out of 5. BUT YOU GUYS HAVE CLEARLY GONE OUT OF YOUR WAY TO PROVE ME WRONG. Ordered from shein, parcel arrived quite quick but now I want to return and my order is not to be found in my account. I’m in the UK so shipping can sometimes take a while but there is no false expectations of delivery windows, they make it clear as to how long something may take to arrive and provide tracking along the way. Shipping is fairly fast as long as you wait for example: I 1st ordered feb 16 received feb25, delivered and then 2nd ordered mar 5, received mar 12, delivered. “1. From shoes to clothing, from sports equipment to accessories. What can we do for you? However the quality is a gamble. I felt like customer support was actually very responsive and I had a positive experience so I don't recognize what is being said in some of the reviews here. You're customer service is horrible!!! Hope this helps, I've also bed experience,.. Shein overall is a mediocre brand. articles received either don’t match the colors in the photos, the back of the garment doesn’t match the front, or the whole item is of really poor quality synthetic material. My order supposedly shipped almost 2 weeks ago but the tracking they provided states it never left the warehouse. Review #2492016 is a subjective opinion of poster.

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